Month: November 2016

HSAA’s call centre is right here in Alberta

We’re right here – not in Bangalore, Ireland, the Maritimes or the southern U.S. – and we’re here to help you! When people hear “call centre,” they sometimes picture workers in cubicles in some far-fetched corner of the globe, toiling in anonymity, linked to the caller seeking assistance only by a phone line. That’s not how we work. HSAA’s call centre is in our new HQ in Edmonton. The Members Resource Centre (MRC) agents are direct,…

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